Open Innovation at Amazon Alexa: Crowd-sourcing Its Way to Platform Dominance

Posted on

Amazon is relying on open source innovation to build the capability of its cloud based voice service platform. The voice service is set to be the next biggest technological innovation that will change the way we control devices, interact with machines, and handle information. Amazon is providing a Alexa skills development platform for the third party developers to increase the utility of Alexa and the consequent consumer benefits. What are the next challenges for Amazon's Alexa?