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Technology and Operations Management

Technology and Operations Management

MBA Student Perspectives

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Grand Challenges at Bill and Melinda Gates Foundation

Posted on November 13, 2018 by lxc

An example of Open Innovation applied to Non-Profit Organization and Beyond

Facebook’s Negotiating Chatbots – Deal or No Deal?

Posted on November 12, 2018 by LW

With machine learning, Facebook has built robots that can negotiate and even lie; what are the business and societal implications for Facebook and its users?

Remember Ask Jeeves? Presenting Operator: the future’s online personal concierge service.

Posted on November 18, 2016 by soup

Connect with experts to buy and discover things you’ll love!

The Beauty of CRM in a Digital Age

Posted on November 18, 2016 by Yarden

How cosmetics retailer Sephora is innovating in customer service and brand loyalty

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