I'm not Mo's Profile
I'm not Mo
Thank you for the article! The automating warnings and termination paperwork sound really bad to me, thinking about how humans could not keep their work straight up all the time. As Prof. Polzer said in the class, people are noisy. Partly, I believe us, the consumers, are also key contributors to this bad working environment. My conflicting feeling knowing this issue is why people still support Amazon knowing this news. I am curious how far could Amazon go using this dehumanized approach? My hypothesis is that if society cares about this, society could pressure Amazon to reconsider its practice. But … this’s far from what I’ve witnesses counting Amazon delivery boxes in Rock Center’s basement.
Reflecting on this, I feel that having more technology, even with an aim to solve some basic challenges, would even make discrimination more prominent. This broke my heart as I am someone believing in using technology for making society better. I believe that having better technology gives us an ability to adjust and change things appropriately. However, your article proves to me somewhat wrong. We cannot adjust for a better outcome have we not solved biases, conscious or unconscious.