Machine Learning

April 21, 2021

Read The Full Prompt

Please pick one company that deploys machine learning or other aspects of deep learning. Amazon uses AI to anticipate when an ad has value. Google uses natural language processing to automate Translate. For this assignment, please choose a company that uses AI in a creative way to drive value creation, value capture, or its operating model.

You may focus on the use of AI as a service, or you may focus on the use of AI as an enhancement of a process of some part of its business. In other words, please describe how the organization deploys AI as a free-standing service around which it develops a business, or as a complement and improvement into its process.

Describe the current challenges and opportunities the company faces in this deployment. Then assess the recommend changes the company needs to make to address these challenges or take advantage of these opportunities. In your post, please consider any organizational changes the company needs to make to achieve its aspirations. While you should devote most of the space to value creation, please make some observations about aspects of the value capture strategy.

(Once again, to make it interesting, please stay away from big data use by the big five – Amazon, Google, Facebook, Apple, and Microsoft.)

Create an approximately 800-word post by Wednesday, April 21, at 6 p.m. Please also respond to and comment on three other posts by April 22, 8 a.m. Feel free to use graphics, data, videos, and links to other sites to corroborate your points.

Selected posts will be discussed in class and also featured on the HBS Digital Initiative website.

Please prepare a 2-3 min summary of your blog post before class.

Submitted (32)

How Zoom leverages AI to provide the best videoconferencing experience
Tomas Bresler
Posted on April 23, 2021 at 1:56 am
Zoom adopted artificial intelligence at the core of its product.  By optimizing connections, video compression, and audio transfer, Zoom guaranteed an improved video quality. AI was also used to develop additional features to augment the experience and the interaction with [...]
LANDR – Replacing the human touch to feel-good music
John V.
Posted on April 21, 2021 at 5:36 pm
LANDR seeks to make human song mastering a moot point.
AI as a safeguard against cyberbullying
Kanako Sakai
Posted on April 21, 2021 at 3:48 pm
Children are facing day-to-day risks on the internet. AI could be a solution to protect children from such risks.
Hospital Sírio Libanês: AI during the covid crisis
Bruno Novarini
Posted on April 21, 2021 at 9:33 pm
Brazil was and still is one of the countries most impacted by the covid-19 pandemic. Many days in April of 2021 still had death tolls of around four thousand. Sirio Libanês, a top-tier hospital in Brasil, decided to use AI [...]
Scale: Labeling the Future of Data
Francisco Cortes
Posted on April 16, 2021 at 4:53 pm
San Francisco-based startup revolutionizing how companies label and curate data for artificial intelligence applications.
How a fast-growing payment processor uses AI to prevent payment fraud
Molefe Choane
Last modified on April 21, 2021 at 5:31 pm
Online payment processor Adyen uses AI and machine learning to reduce online payment fraud by accessing customer data.
GNS Healthcare – Using AI to ID novel drivers of disease
Julia Loughlin
Posted on April 21, 2021 at 4:27 pm
Machiene Learning is unlocking tremendous value for pharma and payers.
Veritone: Making the AI revolution work for you
Almas Kaptagayev
Last modified on April 21, 2021 at 10:44 pm
"We are driven by the belief that Artificial Intelligence is a key to building a safer, more vibrant, transparent, and empowered society. We are determined to be an active contributor to shaping our future for the better", CEO, Chad Steeberg.