Digital Innovation and Transformation During the COVID-19 Pandemic

May 02, 2020

Read The Full Prompt

The COVID-19 outbreak is a tragedy that will have long-lasting implications for our global economy. The pandemic has showcased the value of digital operating models and is likely to force many companies to speed up their digital innovation and transformation.

For this blog post assignment, please consider ONE of the following questions:

  • Identify an organization that was under significant threat from the COVID-19 outbreak but quickly innovated its operating model to mitigate the impact during the crisis. Please describe the capabilities and processes that enabled these changes and any generalizable lessons for other organizations.
  • Identify an organization that has been significantly affected by the COVID-19 outbreak and recommend how it can leverage digital innovation to grow again.
  • Identify an organization that has experienced significant growth during the outbreak because of its digital operating model. Discuss whether this growth is short term or not and what actions the organization can take to sustain its growth.

Create an approximately 1000-word post to make your contribution on digit.hbs.org by 6 pm on May 2.

Please also respond to and comment on three other posts per assignment. Feel free to use graphics, data, videos, and links to other sites to corroborate your points.

Submitted (79)

When Soccer Games are Off, the Gamers are On
Carla SanchezArmas
Last modified on May 3, 2020 at 8:01 pm
When all live sports events were suspended as part of the Covid-19 measures, one thing was certain: there was going to be much uncertainty as to when and how they were going to reactivate. Everybody knows that Mexicans love soccer. [...]
Instacart sees unprecedented growth amid pandemic: can it deliver?
Petra
Posted on May 1, 2020 at 11:22 pm
As COVID-19 pandemic forced people to social distance, consumers started eating more at home which created huge demand for delivery services applications. Specifically, the grocery delivery services industry has managed to capture a lot of the new demand as home [...]
Peloton’s sprint into the future in times of COVID
Fernanda Pedreira
Posted on May 4, 2020 at 3:52 pm
Chance or intention? As the world entered lockdown, Peloton’s stay at home business model becomes one of the few viable alternatives for millions of people who seek to stay fit. COVID-19 has disrupted fitness behavior and can be a golden [...]
Farmbox Direct: Delivering Produce In Troubling Times
HK
Posted on May 2, 2020 at 12:34 pm
Farmbox Direct is a subscription grocery delivery service striving to bring fresh and local produce to homes around America.
NBCUniversal: Can the peacock become a phoenix?
SR2020
Posted on May 2, 2020 at 4:44 pm
COVID-19 has disproportionately affected traditional media conglomerates relative to their streaming-only competitors. NBCUniversal is one such facing production freezes, theme park closures, and declining ad revenues. Despite setbacks, the company is innovating today to build digital capabilities and services that [...]
Zero(dha) to the top!
ssingayapally
Posted on May 1, 2020 at 12:49 pm
Zerodha, an Indian discount broker was able to rapidly scale and satisfy a surge in demand during the recent market downturn. As its original proposition of low-cost transactions has worn off, it relied on its technical prowess to compete. What [...]
TraceTogether – the virus tracking app that has been a big winner out of the COVID-19 pandemic – but will YOU be the loser?
Brian Westlake
Posted on May 2, 2020 at 4:33 am
How would you feel if the government installed tracing software on your phone?
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