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Technology and Operations Management

Technology and Operations Management

MBA Student Perspectives

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The Ritz-Carlton: Ladies and Gentlemen Serving Ladies and Gentlemen

Posted on December 8, 2015 by Anna Wan

The Ritz-Carlton has, since its founding in 1983, been synonymous with luxury and true hospitality. As the company declares on its own website, it is a ‘place where the genuine care and comfort of our guests is our highest mission’. […]

CCL Industries: A ‘sticky’ business model

Posted on December 8, 2015 by JNeely

Scale, co-location, pre-production and leading edge processes make CCL the best label manufacturer in the world

ZARA: Sprinting past traditional retail

Posted on December 7, 2015 by Anna Marie Wagner

ZARA has developed a large-scale, super-fast supply chain to allow it to capitalize on trends as soon as they happen.

Aldi – driving transformation of the UK grocery industry

Posted on December 6, 2015 by Lia Prendergast

Aldi's business model is supported by an incredibly efficient operating model. The UK's Big4 grocers have responded to Aldi's growth with price cuts, but is this really a sustainable response?

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