All aboard: how Southwest can fly above its competitors to drive sustainability in aviation
With rising transportation costs and increased regulation, how can Southwest decrease its carbon footprint and create a sustainable business?
With rising transportation costs and increased regulation, how can Southwest decrease its carbon footprint and create a sustainable business?
Southwest Airlines powers its business model of customer service with operational excellence.
The airline industry is known to be a tough business. Capital costs are high, regulation is prolific, and competition is fierce. How then has Southwest Airlines (SWA) managed to differentiate itself as the only airline with 41 years of profitability?