Birchbox: Using Customer Data to Set Itself Apart
Despite an oft-copied business model, Birchbox continues to distinguish itself from its competitors by using data-driven customer insights to create value for both its subscribers and brand partners.
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Munchery – Delicious, delivered
Munchery – Bringing fresh, chef-prepared meals to your door on demand.
U.S. News & World Report: Driving Value to a Multisided Market
Once just an editorial company, U.S. News & World Report has transformed itself into a multi-platform publisher of rankings and datasets that occupies the heart of a vibrant ecosystem.
The LEGO Success Story: Getting Everything to Awesome!
How has LEGO transformed itself from a business on the brink of bankruptcy to the largest toy company in the world?
Chipotle Nation
The genius of Steve Ells and Chipotle is contained within a simple mission of “Food with Integrity” and experienced every day by 750,000 hungry diners. The restaurant’s meteoric rise begs the question- what really lies underneath that golden foil?
Panera: Winners in Fast Casual
In an industry where good food is just the cost of doing business, Panera differentiates itself based on customer service and the eating experience.
T.J. Maxx – Using Buyers & Suppliers to Cash in on Off Price Retail
The off-price retail chain T.J. Maxx (“TJX”) is a great example of a business that has been highly effective at driving alignment between both its operating and business model. TJX, headquartered in Framingham, MA, is an American department store chain […]
Harvest Power
Farm to fork to fuel to farm: putting organic waste resources to work
Rent the Runway
Rent the Runway expands your closet, one rental at a time
Postmates: Logistical Winners in the On-Demand Sharing Economy
Postmates is a food-delivery service that is winning because of its intricate logistical reliance on third-party couriers