Have you ever heard of "phygital" improvements? The US Postal Service is bringing digital into the realm of physical mail, but it still has a long way to go. See how digital advances have helped automate operations and enable new customer services.
The United States Postal Service is an independent government agency that is self-sustained, yet carries out a critical public service. It has experienced multiple periods of unprofitability due to its inability to optimize operations as a fully private sector entity would.
From package pickup to final delivery, FedEx's air freight network is the world's largest continuous flow process, allowing it to deliver on its customer promise of fast, overnight, and reliable delivery.