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Technology and Operations Management

Technology and Operations Management

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Amusement Parks

Where Has the ‘Magic’ Gone? Disney’s Response to Digitization

Posted on November 18, 2016 by Eric

MyMagic+, Disney’s $1 billion answer to digitization, has created a more interactive, customized, and convenient experience for guests. And it’s just getting started.

Great Wolf Resorts – Weathering Uncertainty to Build Robust Growth

Posted on November 3, 2016 by Adam B

How increased weather variability from climate change affected the operating structure and strategy of Great Wolf Resorts

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