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Technology and Operations Management

Technology and Operations Management

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Amazon Prime

Is Amazon Prime Driving Unrealistic Customer Expectations?

Posted on November 15, 2017 by Kimberly

Speed and low prices are driving recent eccomerce retail strategies – but is Amazon setting them up for failure in the future with their Amazon Prime program?

Pie in the Sky: can Africa help UPS in the Game of Drones?

Posted on November 15, 2017 by angieslist

UPS invested in last mile drone delivery and innovative partnerships in Rwanda and Tanzania, but is that enough to leapfrog Amazon and Google? Or will they remain a fast follower?

Taking Shipping Full Digital with Amazon

Posted on November 14, 2017 by timshi

Amazon is leveraging its deep engineering skills to quietly upend the traditional e-commerce fulfillment chain.

Why Wal-Mart will Beat Amazon in E-Commerce

Posted on November 14, 2017 by atsinikas

Why Wal-Mart's physical footprint and employee base will allow it to beat Amazon in e-commerce over the long term

Amazon’s Last-Mile Delivery is Reaching New Heights

Posted on November 12, 2017 by Vanessa Conforti

Digital technology is transforming Amazon’s supply chain through Amazon Prime Air, an initiative to develop a fleet of unmanned aerial vehicles (UAVs) to digitize and automate its last-mile delivery process.

David vs. ‘prescient’ Goliath: Can Lazada compete with Amazon’s “anticipatory shipping”?

Posted on November 11, 2017 by Dennis

Lazada used to be the “Amazon of Southeast Asia”, but as of summer 2017, has to compete directly with Amazon as they enter the Southeast Asian market. Can Lazada embrace digitalization to compete with Amazon’s “anticipatory shipping” model and two-hour Prime Now delivery service?

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