Shimon Elkabetz's Profile
Shimon Elkabetz
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Hi Aki, great post. I really love organisations that act fast and you described how TripAdvisor does that. My only concern is about the quality of the content – what happens if you move to fast and provides product that do not meet the quality criteria? Will that make customers run away and never look back? I guess that choosing the product managers has significant importance in such company where they have amazing independence.
Hi Jeff, great article. Honestly I was thinking a lot about airport design in terms of efficiency and minimising time between flights, but I never thought of the fact that airports might create designs that increase sales and that they have the same incentive as the stores that operate within them. You definitely make me look at airports differently from now on:)