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Great article! There are a lot of companies doing interesting things with visual search which I believe enhances the customer experience. Wayfair launched visual search in 2017 where customers can take photos of items they like and search for visually similar products on their website or app. Similarly, allows you to instantly shop your favorite influencers’ photos on social media. The way that customers shop today is fundamentally different, and I think companies like Asos and Wayfair that are recognizing that will have a competitive advantage going forward.

On November 15, 2018, res0430 commented on Machine Learning in Credit Assessment at Capital One :

I really enjoyed this article! In general, I think it makes a ton of sense for Capital One and other banking institutions to leverage machine learning in their credit assessments. While I agree that they should consider adding data sets beyond the typical credit score into the algorithm, I have concerns about the use of social media data such as Twitter followers and Facebook likes. My main concern stems from the fact that we already spend way too much time on social media, and I’m afraid that linking social media data to major financial decisions (like whether you can get a mortgage to buy a house) will only amplify that. It actually reminds me of a Black Mirror episode called “Nosedive” where social media ratings impact your socioeconomic status. I think the key is that we should strive for unbiased, objective data in these financial decisions, but social media data feels more like a popularity contest which is very subjective.

On November 15, 2018, res0430 commented on Adidas’s Race to be #1 in 3D Printing :

Great essay! I think 3D printing in sneakers is a really interesting application of the technology. My main concerns would be 1) in a time where people are increasingly making purchases online, how will the foot scanning process work so that you can still get a shoe that’s custom-fit to your foot? 2) the price. I don’t think that 3D-printed shoes will have mass appeal at the $400 price tag. That being said, I’m sure that the production cost will come down over time and Adidas will be able to pass that through to the customer with more reasonable prices. The question is when do we think that will happen?

On November 15, 2018, res0430 commented on Teachers Trust Teachers: The Rise of Open Educational Resources :

I really enjoyed this essay! It seems like TPT has a huge opportunity to be the platform for teachers to share best practices with each other. I’m hopeful that as TPT gets more and more teachers on their platform, they will have more bargaining power to influence the administration to officially incorporate the materials into their lesson plans.

I really enjoyed reading this article! I flew Singapore Airlines frequently in 2011-2012 when I lived there, and I always thought of them as “best-in-class” among airlines at that time. I actually had no idea that their performance has been suffering over the past few years. I think Open Innovation is an interesting way to stay competitive and respond to customers’ needs. In particular, I like that Singapore Airlines is empowering their front-line employees to come up with new ideas to tackle some of the problems that they experience and observe on the job. I hope to have the opportunity to fly Singapore Airlines in the near future and see how they’ve implemented some of these changes!

Thanks for your comment! I didn’t mention this in the essay, but the 48 hours was with the machine operating at 25% speed. The goal is to get this down to less than 24 hours and the team believes that they can print even faster than that. Regarding your point about pre-fabrication, I agree that it allows for more flexibility post-construction, but it reduces flexibility pre-construction. My understanding is that you have to choose between a few fixed options for a pre-fabricated home, whereas a 3D-printed home allows for full customization.