RadioShack was definitely a story of falling behind market trends and offline stores evolution. I wonder whether this was a bad offline offer or a bad strategy for shift to the online channel
Great to read about Chipotle (one of my personal favorites for fast food ). As some people have commented let’s see what are the next steps in maintaining quality and hygiene, will it require price hikes? Or is it a one time issue?
Great to see more details of the story of the innovative African banking system. As you say continuing with a customer centric is key, the current situation indicates that their operating model is maybe not catching up with their business model evolution. And interesting story to follow