Natalie H.'s Profile
A few thoughts:
–I’m curious how the Postal Service’s new fleet upgrade could impact their operational model–It could potential greatly improve operational efficiencies with things like drone delivery for rural areas and more fuel-efficient (or autonomous) vehicles in the next decade or so.
–I think that there has also been talk of them managing an email registry or email management of some sort
–This could be a potentially terrible idea, but one major reason the USPS is under so much stress is because of the prepayment of retirement benefits for employees. They have to prepay up to 75 years in advance, a requirement faced by no other “business” but these constraints could also potentially be loosened.
Like Amine, I would be interested to hear more about their plans for scale both in terms of geography–expanding the eye hospital, or in terms of expanding to different surgery types. I would also be curious how much the leader has had to do with the program’s success thus far and if the eye hospital can survive without such a transformational leader. Finally, you mention their outreach to the rural poor, but to remain sustainable model also depends on being able to attract at least some wealthy patients–how is this being ensured?