Carlos, this is super interesting, thank you for sharing!
While I think there is tremendous benefit to 3D printing at GE I think there are also some drawbacks. Internationally, a lot of GE’s customers are governments who care about a variety of metrics, including employment. A big part of winning various infrastructure bids in various countries is the number of jobs one will bring to that country or the boost in supply chain in that country. Many countries have various local content requirements. I wonder how manufacturing at GE will change in terms of number of employees required with the implementation of 3D printing and how companies like GE will adapt their marketing pitch to their customers (i.e. governments) to compensate for these changes.
Matt, this is super interesting, thank you for sharing! I think there are still benefits to open innovation, but for a slightly different purpose. For example, the Pentagon hosts Hack the Pentagon open events that are hosted in a controlled environment to identify potential loop holes and risks in the critical infrastructure. While you must be able to control the public perception when risks are identified (ie you don’t want to lose voter confidence in the system when loops are discovered) this can still provide serious benefit in a controlled setting.
Interesting report, thank you for sharing! I really liked your recommendations. Two things I would add in terms of where they can improve and/or develop are: diversity of selection and live music. For the former, many avid music listeners enjoy being exposed to new music. The risk with AI is that all the recommendations you’re going to see are related to your prior playlists/song selections and the filters you put on. It would be neat to see if spotify could extrapolate other forms of data (such as geography, hobbies, age, etc.) and use that to curate new playlists and suggest songs to try out that you may not have considered listening to. Another idea for connecting artists to consumers would be to actually display live concerts or garage performances.
Arting, this is really interesting, thank you for sharing! To answer your questions, I think that Channel is a trend setter and that they can totally use 3D printing while sustaining their exclusive image in the short and potentially medium term, while 3D printing is still a novelty. Overtime, as the cost of 3D printing decreases and becomes more widely used in the apparel industry, I think that Channel will face some challenges with brand image. To address your other question, while counterfeit is a threat right now I have to assume that the regulatory will adapt and present new ways for companies to mitigate this risk through various technological solutions. Seeing as it will be recorded digitally somewhere instead of being handmade it may actually be easier to identify and shut down counterfeit operations.
Claire, fascinating topic – thanks for sharing! I think any company dealing with critical infrastructure needs to ensure they have the appropriate security and skill set, either in house or through partnership or acquisition. Because infrastructure is such a capital intensive industry and it requires deep expertise, most companies a will have to partner with other cybersecurity experts because this is a different, yet critical, skill set. Vert companies have the resources to do it all and do it all well. This is not an industry that you can take short cuts. Another question I would ask around security in critical infrastucutre is how do you select and validate these propsective partners. Many of these energy projects have investors from around the world. Currently, the US government is reviewing various minority investment requests in US energy projects by China. How do comapnies manage this national security risk when they have international partners and how can AI support this?
Justin, this is very thought-provoking – thank you for sharing! Prior to HBS I worked with one of the start-ups that was awarded a $15,000 grant from CAMTech (MGH’s global health incubator) to launch a business called We Are Allies (WAA). WAA is an innovative nonprofit founded by a group of medical experts, pharmacists, military veterans, designers and people in long-term recovery addressing the opioid crisis by fighting the stigma of addiction and deploying the lifesaving overdose reversal drug naloxone into communities. Their goal is to help prevent opioid overdose deaths and to support our friends and neighbors suffering from addiction.
While they had an interesting pitch at the hackathon it has taken a lot of time (over a year) to curate a working business plan. While I’ve experienced two large challenges supporting this group I think the two key challenges with respect to hackathons trying to support solutions in the opioid space are: (1) the lack of customer (and in this case substance user) research and (2) the skills, resources, and time available to winners of hackathon teams. For hackathons to be more effective I think that, to your question, you could do a hybrid approach by hosting a hackathon and then opening up the idea for external feedback and actively seek feedback on the winning ideas from substance users. Getting their buy in and input early on in the ideation stage is integral to the initiative’ ssuccess.