Thanks for the insightful post. I’m wondering about the competitive threat that Whole Foods faces from the rise of food delivery services such as Blue Apron. With the broader consumer shift to being more aware about what we eat we are also witnessing a shift to additional convenience offering. Before consumers wanted cheap. Now they want healthy. But soon they will want to be inspired by an ever changing menu built from these healthy ingredients. I think the investment in inspiration type services such as wine tasting etc is wise as you really do need to provide shoppers with reasons to enter the store in an age when everything can be done on demand. On the marketing side I see an opportunity for Whole Foods to position themselves as a provider of social nourishment. This would extend beyond just what you are putting in mouth to the experience of creating a meal and sharing it with friends and family.
I’m all in favor models that provide increased access to services. Like Kate I’m interested in the composition of the workforce. It seems to me that given the type of conditions that are being treated it would be much better to utilise lower cost NPs who are arguably more effective at diagnosing these issues. From an international point of view the US health system seems to look for opportunities to add cost into the system and steps like this are needed to pare it back to what actually needed and effective for patients.
I also like to focus on using e-health records. This just seems like such a no-brainer which helps patients when they are travelling to ensure their care giver has all the necessary information to make an informed decision.
Great article Greg. A couple of comments/questions.
You mention early on that SpaceX delivers a rocket to space for $60m which is a significant discount to previous launch price tags. I’m wondering what other factors matter to its customers. Is cost really its main competitive edge and if so how defensible is this positioning when now every billionaire and their dog wants to own a rocket company.
Also, as mentioned in a few of the comments above, where do you see the next likely adjacencies for SpaceX to move into? Are they a rocket company, a space company or a manufacturer of high precision equipment? In defining this what core competencies do they currently lack to appropriately capitalize on these opportunities?