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Do you know anything about return visitors or could the initial popularity of this model be the novelty of it?

On December 8, 2015, Jenna commented on Danaher – A Modern Marvel of Continuous Improvement :

I enjoyed reading about how the operating model and business model continually evolve together. The CEO’s quote is particularly enlightening.

On December 8, 2015, Jenna commented on Bonobos: a modern way to shop :

I did not know about the Bonobos “ninjas” and I agree that they are a big differentiator for the company. They accomplish two things by reducing hassle and providing great service. I think there is something to said for an e-tailer than can provide you with human interaction.