I normally try not to eat in these types of chains, but I will have to make an exception if I go to California!!
I really liked how you explain customer service and how the brand adds value.
What type of difficulties do you foresee as main challenges in the near future?
This company is also a great example of a winner that adapts its operational model to its business model so, congratulations!
What effect do you think that cutting 1,500 jobs, as announced on the 28th of September, can have in their operating model and the autonomous teams?
Thank you Adam, I really liked your post.
What do you think about the cash flow issues that Panera is experiencing now that its sales growth has slowed down?http://seekingalpha.com/article/3070386-these-3-challenges-will-define-panera-breads-future
Do you think that all of the investments in Panera 2.0 may be behind this issue? And, do you believe that this is a punctual issue or that it could lead to stressed financials in the near future?