Deeps

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Careem – Why is a local startup winning the competition with a global giant like Uber?
Deeps
Last modified on December 13, 2015 at 11:43 am
Careem - Why is it winning the competition in the Middle East with a global giant like Uber?

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On December 14, 2015, Deeps commented on AREZZO&CO: Succeeding in fashion retail :

Great read Alex! I wonder how do they maintain control over their outsourced producers and franchise stores to keep them aligned with their brand name? I think especially in retail, if the customer experience from one store to the other is even marginally different, this variability can lead to them churning. I would also want to understand a bit more how do they manage inventory for the multiple brands and all their SKUs? The calendar shows about 6 months to market.. how do they predict the fashion that much in advance? Do they use RFID to track the demand trends?

On December 14, 2015, Deeps commented on Zappos: Delivering Happiness, Powered by Service :

I have personally been very impressed with Zappos and its culture with a strong focus on customer service. While at my last startup, we tried to learn a lot from Zappos’ customer service and gave agents a lot of freedom. What I would want to understand better is how do they maintain any sort of control over the call centre agents to prevent malpractices? Also, how does the model allow for disproportionate amount of spending over customer service?

On December 13, 2015, Deeps commented on Strategy&: Delivering Strategy through Execution :

Having worked at Booz & Company before it became Strategy&, I have seen first hand the amount of value we will be able to bring to the client now that we have our own implementation team too. The synergy of cross selling is also a huge benefit. Given the recent trend of consolidation in the consulting industry with Monitor Deloitte and others, I think Strategy& is well positioned in the market place. I do worry about talent because there was significant attrition in the India offices post the acquisition but I think it’s more location specific and places like Middle East etc. have been able to retain their top talent like you 🙂

On December 13, 2015, Deeps commented on How Zara uses supply chain to execute business model :

Great read Alina! What I really like about Zara is that even in the retail space where inventory is a big challenge given the large number of SKUs, they have been able to reduce inventory while at the same time launching new designs twice every week! Achieving this fine balance would not have been possible without the RFID tracking on their SKUs for instant analytics on demand trends, JIT and the soft launch trials for new designs. Having experienced Zara in Dubai and London, I do think that all designs were not available even in a shopping hub like Dubai but am not sure if it was on purpose based on the regional demand or the delay in merchandise reaching there due to centralized distribution.

On December 13, 2015, Deeps commented on Zara: A Better Fashion Business Model :

Great read Aya! What I really like about Zara is that even in the retail space where inventory is a big challenge given the large number of SKUs, they have been able to reduce inventory while at the same time launching new designs twice every week! Achieving this fine balance would not have been possible without the RFID tracking on their SKUs for instant analytics on demand trends, JIT and the soft launch trials for new designs. Having experienced Zara in Dubai and London, I do think that all designs were not available even in a shopping hub like Dubai but am not sure if it was on purpose based on the regional demand or the delay in merchandise reaching there due to centralized distribution.

On December 13, 2015, Deeps commented on Zara: disrupting the fashion industry :

What I really like about Zara is that even in the retail space where inventory is a big challenge given the large number of SKUs, they have been able to reduce inventory while at the same time launching new designs twice every week! Achieving this fine balance would not have been possible without the RFID, JIT and the soft launch trials for new designs. Really impressed!