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Thanks for the interesting post! I’m also highly interested in the digital transformation in governments. Actually, now in Taipei, the Taipei government has already launched an i-Voting system to let citizens vote online for the department head of the government, and also used the online communication software to improve communication efficiency. In addition, some NGOs have created online platform to mark places that need to repair or can put recycled clothes in, and the government can also benefit a lot from these platforms, especially during the natural disasters like typhoon or earthquake. However, the privacy issue of governments’ digitization is always a big issue while most people still don’t feel comfortable to have a big government with all data they want. How to deal with legal and trust issues would be the next most important thing to focus on for governments.

Thanks for the interesting post! For the VR/AR part, as I also wrote this in my real estate agency post, I would like to push one step forward on the idea here. Actually, Airbnb can not only display the destination or outdoor scenery to its customers, but also provide VR/AR to customers to experiences the look and feeling of houses before they make the reservation. Though currently AR/VR is still not yet prevalent in most cities, the price keeps going down and would eventually become very common in everyone’s house. Hence, how to leverage AR/VR technology to attract people to book rooms and decide destination would be very important to increase customer stickiness.

Thanks for the interesting post! I have used Orbitz for many years, but I’m never aware that actually it’s operated by airlines! This is really a brilliant idea to cut the middlemen and directly contact with consumers. As the internet becomes more and more prevalent in the world, many traditional companies started facing the problems that how to define their relationship with emerging online competitors. Most of the time, they chose to cooperate but couldn’t get any profit from it as the online competitors have taken all profits away, so the Orbitz business model would be a good example for companies to grow online. If available, I’m also wondering that if Orbitz can also consolidate hotels, rental and B&B guesthouse functions into it, so the customers can experience the one-stop shopping model on it.


Thanks for the interesting post! It’s so ironic that Amazon changed its strategy to go offline while most people know them as one of the largest online retailer. Though people sometimes are pretty skeptical that how online stores can perform well in offline channels, it seems that Amazon has worked on the combination of online and offline to improve the overall operation and customer experiences. If available, I’m thinking that maybe Amazon can also launch an “in-store APP” to identify customers’ online accounts and push notification on shopping recommendations. For example, if you have bought 1984 online, then when you walked through the bookshelves with other George’s books on them, Amazon will send notifications to your mobile to encourage you to buy his other books. This combination might help Amazon to have a even better coverage of customers’ lives and shopping experiences.

On November 20, 2016, Dawang commented on Digitizing the Grocery Store :

Thanks for the interesting post! At first, I felt quite interested that the B Fresh changed to the new electronic displays, but when I read that every week they need to change price for more than 5000 items, I realized that how this small improvement would have a huge impact on the operation of supermarkets! For the second part about the APPs, besides the “in store navigation” service, actually there are some supermarkets experimenting the pushing advertisement function to increase the interaction with customers when they are shopping. In addition, I believe that if they can also demonstrate that how to use the products (ex: recipe or cooking video), then maybe customers will be even more interested in buying the promoted products.

On November 7, 2016, Dawang commented on Is the world running out of chocolate? :

Thanks for the interesting post! I was very impressed by the other avenues that you mentioned to mitigate the impact on climate change. It seems that the agriculture industry is affected by the climate change a lot, but actually there are still lots of are for improvement. I’m thinking that if available, maybe the agriculture industry should have regular meetings and collaboration to invest in new product developments. As we don’t have enough time now to face the potential risk of climate change, if agriculture companies don’t work together to focus on development, I’m afraid that the speed of development might not be able to catch up with the speed of the destroying rate of our earth. The other point I’m interested in is the information disclosure. Should companies disclose relevant information to let consumers know that every purchase directly leads to some impact on the climate change? Though it might have some conflicts with companies’ profits, but as companies with social responsibilities, I do believe that information disclosure would be a good way to show the willingness to solve problems.

On November 7, 2016, Dawang commented on Under Water: The City of Miami Beach :

Thanks for the interesting post! Having the sea level going up is the common issue for many islands and cities along the coast line, and most cities and islands take relatively passive attitudes toward to crisis. Miami is actively seeking a good way to ensure that the city can function as usual when the sea level going up, but I’m thinking that if there is any possibility that cities and islands can think about how to prevent it. For example, besides helping on reduce CO2 emission, can cities or islands actively set regulations to restrict companies located in these places to follow more strict regulations to improve the climate change issue? In addition, can cities or islands develop certain chemical materials to temporarily change local climate to slow down the sea level going up? By both innovating in the new solution and changing current living style, I believe cities and islands might eventually be able to survive in global warming.

On November 7, 2016, Dawang commented on Can Google stay “Googley” with climate change? :

Thanks for the interesting post! The first time when I knew that data centers actually consumed lots of energy, I was so shocked – that means every dingle search we did on Google consumed some energy. In the era of internet, people tend to think that everything online would reduce the energy consumption, but in reality, we still need to be aware of the impact on climate change from our actions. In addition, the cloud computing was also very interesting. I have never thought that by improving the algorithm to calculate data faster and using super computer to calculate data together, people could reorganize the scattered calculation we have done with our personal computers and processed it more efficiently. However, on the other hand, the increase of internet connection might also increase the energy consumption, so maybe Google needs to take a step further to examine the total effect it causes. Thank you again for the sharing!

On November 7, 2016, Dawang commented on The Crossroad faced by state-owned China Coal Corp :

Thanks for the interesting post! When I visited Beijing before, I could see so many people putting their masks on. Air pollution is really a serious issue in China as well as in other large cities in the world. As far as I remember, City of Roma also suffered from air pollution issue before, and the city government forced pizza restaurants to reduce the coal they used to bake pizza, as most Italian preferred not to use electronic devices to improve the flavor. From the case and the post, we can see that how traditional living style might have a negative impact on the climate change, and this is the most difficult part to communicate with local communities. On the one hand, we want to solve the problem as soon as possible. On the other hand, we also want to demonstrate enough respect to traditional cultures. Hence, your suggestion to involve governments would be very critical to address this problem. Very interesting reading – thank you so much!

On November 7, 2016, Dawang commented on Nutella, Why U No Last Forever? :

Thanks for the post! I have never thought that Nutella might be part of the climate change, and your sharing definitely made me feel quite interested in how supply chain management could help on the climate change issues. I can think of several other industries having same issues, for example, the coffee supply chain destroyed the rain forest in South America. Change of product mix might be a bit challenging, but I like your idea to source materials from different places in the world to lower the potential impact level on a specific location. Going forward, as you mentioned, companies should really review their supply of raw materials to see that how each process or ingredient would make an impact from the global perspective.

Thanks for the post! I have always wanted to know that how consultants could provide a more sustainable strategy recommendations for their clients to improve the overall sustainability in the private sector. This post definitely provided an interesting view to see how a solution providers might support its clients and what kind of difficulties they were facing. However, I was quite surprised that they also had the problems of emitting pollution particles. To better maintain its reputation and gain trust from other peer organizations, Veolia, and maybe most of the relevant players, should really be careful on this part. Thanks again for sharing!