Aaron William

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On December 14, 2015, Aaron William commented on Delivering on the Purple Promise :

FedEx seems to be one of the great companies in America and I can definitely see how it is one of the “cool” companies to work for. They have built an operating model and culture that many companies envy. I like how you captured the essence of logistics solutions and how that relates to the operating model, because that is well beyond what many of us think about when we see FedEx. I would be curious to see what you think about the stereotype that FedEx owns the air, and UPS owns the ground. Do you think that is true, and does FedEx structure their operating model to favor this perceived niche? Does FedEx disagree and if so, how do they compete with UPS on the ground side and is this stereotype completely unfounded?

On December 14, 2015, Aaron William commented on Boston’s Office of New Urban Mechanics: Innovation for the Public Good :

I really like this look at city government because its what we complain about all the time as citizens – we don’t like what the government is providing us, but this really comes down to our frustrations about the disconnect between business model and operating model. People in Boston likely don’t realize how advanced Boston is taking it, but after moving to the area, I appreciate the advances they have made. Even the concept of being able to reserve parking spaces online for when you are moving in and the Police block it off was something I hadn’t ever thought of before and seems genius, but at the same time, I have never lived in a city that does that. I am excited for the ways government can leverage new app technologies to better align their models. Thanks for sharing.

On December 13, 2015, Aaron William commented on Slack: The greatest innovation to disrupt the business world since email :

Kate, great post about Slack. It is a very interesting company and the story of its founding only adds to the “fun ” behind the success of the app. One thing I think you could add to its business model that has really garnered Slack a competitive edge is its design with engineers in mind, so it becomes something engineers desire. The rest of us also think its pretty cool, but because of the unique focus on engineer and tech related teams, it has allowed Slack to target small firm-owners to sign-up their firm for Slack, capturing large swaths of volun-told premium users, positioning them for a defensible position in the long-run, and quick profit capture. Great overall analysis of the operating mode and business model integration. Thanks for sharing.