{"id":892,"date":"2022-04-18T22:18:14","date_gmt":"2022-04-19T02:18:14","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-peopleanalytics\/?post_type=hck-submission&#038;p=892"},"modified":"2022-04-19T09:58:18","modified_gmt":"2022-04-19T13:58:18","slug":"people-analytics-in-the-future-of-work","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-peopleanalytics\/submission\/people-analytics-in-the-future-of-work\/","title":{"rendered":"People Analytics in the Future of Work:\u00a0Catering to Millennials and Generations X, Y, and Z"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><\/h1>\n\n\n\n\n\n<p>Article Response to: <a href=\"https:\/\/business.linkedin.com\/content\/dam\/me\/business\/en-us\/talent-solutions-lodestone\/body\/pdf\/global_talent_trends_2022.pdf\">The Reinvention of Company Work Culture<\/a><\/p>\n\n\n\n<p><strong>A Millennial Teacher observing the Gen Z classroom<\/strong><\/p>\n\n\n\n<p>As a millennial in the field of public education, I often question if my students will be prepared for the new future of work. To give an idea about who sits in my classroom: <a href=\"https:\/\/www.pipersandler.com\/private\/pdf\/TSWT_Spring_2022_Full_Report.pdf\">Piper Sandler<\/a> reported that 68% of surveyed Gen Z teens spend 4.2 hours per day on social media and 68% of them identify as gamers. iPhone ownership rates among teenagers are the highest in history. Unsurprisingly, Gen Z are more willing to use new communication channels like text\/sms, live chat, and social media than the average consumer (TikTok leading as their favorite app, followed by Snapchat, and Instagram). <strong>How should companies bridge the generational gaps in the workforce starting with Generation Z &#8211; a population who prefers to communicate through screens, immerse themselves in virtual realities, and learning through TikTok influencers?<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"572\" src=\"https:\/\/d3.harvard.edu\/platform-peopleanalytics\/wp-content\/uploads\/sites\/30\/2022\/04\/Screen-Shot-2022-04-18-at-10.14.13-PM-1024x572.png\" alt=\"\" class=\"wp-image-894\" srcset=\"https:\/\/d3.harvard.edu\/platform-peopleanalytics\/wp-content\/uploads\/sites\/30\/2022\/04\/Screen-Shot-2022-04-18-at-10.14.13-PM-1024x572.png 1024w, https:\/\/d3.harvard.edu\/platform-peopleanalytics\/wp-content\/uploads\/sites\/30\/2022\/04\/Screen-Shot-2022-04-18-at-10.14.13-PM-300x168.png 300w, https:\/\/d3.harvard.edu\/platform-peopleanalytics\/wp-content\/uploads\/sites\/30\/2022\/04\/Screen-Shot-2022-04-18-at-10.14.13-PM-768x429.png 768w, https:\/\/d3.harvard.edu\/platform-peopleanalytics\/wp-content\/uploads\/sites\/30\/2022\/04\/Screen-Shot-2022-04-18-at-10.14.13-PM-1536x858.png 1536w, https:\/\/d3.harvard.edu\/platform-peopleanalytics\/wp-content\/uploads\/sites\/30\/2022\/04\/Screen-Shot-2022-04-18-at-10.14.13-PM-600x335.png 600w, https:\/\/d3.harvard.edu\/platform-peopleanalytics\/wp-content\/uploads\/sites\/30\/2022\/04\/Screen-Shot-2022-04-18-at-10.14.13-PM.png 1816w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption><em>Taking Stock With Teens: 21+ Years Of Researching U.S. Teens GenZ Insights,&nbsp;<\/em><br><em>Piper Sandler Spring Report 2022<\/em><br><\/figcaption><\/figure><\/div>\n\n\n\n<p><strong>The Great ReShuffle: Enter Millenial and Generation Z\u00a0<\/strong><\/p>\n\n\n\n<p>A report by <a href=\"https:\/\/business.linkedin.com\/content\/dam\/me\/business\/en-us\/talent-solutions-lodestone\/body\/pdf\/global_talent_trends_2022.pdf\">LinkedIn Global Talent Trends<\/a> shows a paradox of perception versus reality. Generation Z actually wants a workplace culture built on mental health and wellness, rather than a life full of content and likes. They want empathetic leaders, accessible mental health services, and heavy use of people analytics to identify problems and spur action in support of employee well-being. With the recent Covid-19 pandemic, historical inflation, <a href=\"https:\/\/www.pewresearch.org\/fact-tank\/2022\/03\/09\/majority-of-workers-who-quit-a-job-in-2021-cite-low-pay-no-opportunities-for-advancement-feeling-disrespected\/\">The Great Resignation<\/a>, and advancement of automation, companies now need to adjust to waves of Millennials and Generation Z\u2019ers entering the workforce, or what experts call <a href=\"https:\/\/fortune.com\/2022\/03\/29\/great-reshuffle-continues-even-as-employers-hike-wages\/\">The Great Reshuffle<\/a>. With people analytics, companies can now obtain data points to measure productivity and build better strategies, so that teams can move more efficiently despite the generational gap.<\/p>\n\n\n\n<p><strong>Case: U-Work Across Generations<\/strong><\/p>\n\n\n\n<p>With ongoing advancement of technology in AI and ML, we now know better than ever what types of support that will engage and retain employees in the workplace. For example, Unilever\u2019s U-Work program tailors employee experience at different stages of their life, whether they are a factory manager who wants to coach younger employees, a working mom who needs work-life balance, and a recent graduate who prioritizes entrepreneurship and travel. People analytics can now help companies cater to individual employee needs whether it\u2019s incentives, fulfillment, or flexibility in the workplace.<\/p>\n\n\n\n<p><strong>Conclusion: People Analytics Inform not Drive Company Culture<\/strong><\/p>\n\n\n\n<p>The LinkedIn Global Trends 2022 report that candidates are more conscious about a company culture that resonates with them. Experts now label this new workforce era \u201chuman-centered company culture.\u201d Although analytics seem like a magic bullet, let us not forget that behind the numbers, the algorithms, and the charts, lie the human touch of bias and agency. It starts with leaders who listen to their employees, and employees who trust their leaders.<\/p>\n\n\n\n<p><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/MMoStbntiuPgTByElwtdskQWADTTX3CZcZATVR3Fo9fdJr7HH8h1mMSS9QhT4TmwWyZDouSgpB9h7X4gsmqL0Bn6ViapX6CFvXWOOo21lukAFOLWx1Xue1xLl_44QuJr5T1D2m0T\"><\/p>\n\n\n\n<p><em>LinkedIn Global Talent Trends 2022<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How should companies bridge the generational gaps in the workforce starting with Generation Z &#8211; a population who prefers to communicate through screens, immerse themselves in virtual realities, and learning through TikTok influencers?<\/p>\n","protected":false},"author":19262,"featured_media":893,"comment_status":"open","ping_status":"closed","template":"","categories":[],"class_list":["post-892","hck-submission","type-hck-submission","status-publish","has-post-thumbnail","hentry"],"connected_submission_link":"https:\/\/d3.harvard.edu\/platform-peopleanalytics\/assignment\/lpa-2022-blog-assignment\/","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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