Jared V.'s Profile
Jared V.
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Interesting article, and great points Serene! I actually find it pretty concerning that speed could be such a significant driver of income, since route guidance is provided by Uber in the first place – so faster trip times than expected would mean that the driver is likely speeding (which is breaking the law, and should not be encouraged). I also found it interesting in the post that women have a significantly higher churn rate than men, and I would want to know more about why this is the case. If fears regarding physical safety are a component of this, that is certainly something that Uber should address.
Great article! I agree with you and Jade that humor is valuable in many situations, but we should be very cautious about what we measure and how it might influence behavior (I have had many coworkers tell terrible jokes in the past, and definitely would not want to encourage them to try harder!). I also suspect that the effectiveness of humor is heavily dependent upon the existing culture and leadership styles of those involved, making this difficult to generalize. Finally, it should be pointed out that humor is subjective, and what is funny for some may be hurtful / offensive for others. If humor were to be evaluated more systematically in the workplace I would want to be extremely mindful of employees’ varying perspectives and how certain attempts at humor may impact them.