Our program is customized and purchased by hospitals and hospital systems to improve the\u00a0patient experience by providing an integrated solution\u00a0for patients, families, and staff with with\u00a0a suite of \u00a0digital health tools, call center support, and in-person patient specialists to connect families to non-clinical services.\u00a0We are responsible for\u00a0implementing these solutions across practices and workflows, while also helping our clients develop metrics and measurements of success.<\/p>\n
Although we\u00a0tailor our solution to individual and departmental workflows, we are still implementing change management and novel solutions. My question, is what third party vendors have you seen do this most successfully?\u00a0What change management programs have you implemented that have been well-received by physicians\/staff? If you were to implement a solution, what is the one thing you would want a third party vendor to know?<\/p>\n","protected":false},"excerpt":{"rendered":"
There are many third party vendors implementing programs with hospitals and hospital systems with varied success; what third party vendors have you seen do this most successfully? <\/p>\n","protected":false},"author":9134,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","categories":[35,42,36,40,41],"class_list":["post-222","hck-submission","type-hck-submission","status-publish","hentry","category-change-management","category-digital-health","category-patient-experience","category-social-determinants-of-health","category-vendors"],"connected_submission_link":"https:\/\/d3.harvard.edu\/platform-mhcdsolutions\/conversation\/mhcd-solutions-ii\/","yoast_head":"\n