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Tony
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We are faced with exactly this problem (not only in Cork University Hospital [CUH] but throughout the entire Irish hospital system) and we have implemented over 120 different change inititives that collectively have made the attainment of sustainable solutions to the flow of patients through ED more achievable. These can changes can be viewed in our booklet on Unscheduled Care on http://www.cuh.hse.ie/About-Us/Patient-Quality-Safety/The-Change-Programme-2013-2016/Unscheduled-Care-Patient-Pathway/
The attainment of sustainable solutions is critical because embedding change such that it becomes part of the organisation’s DNA and culture is really difficult.
We are now working on getting almost 200 patients who are in CUH over 14 days discharged to community settings in order to create acute bed capacity.