Bidur Dhaul

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On May 9, 2018, Bidur Dhaul commented on The Philippines’ War on Drugs :

Hi Fa
This is pretty intense…..I totally understand how you feel about this.

Maybe in all this Caos, your hospital needs to redefine what success is and to me it sounds like getting 300+ patients in your hospitals out of the 3M plus addicts. One thing is for sure that the President means business in stopping the Drug menance. Maybe you need to get some sort of amnesty for patients in your hospitals and use social media to your advantage. Keep us updated

On May 9, 2018, Bidur Dhaul commented on organizational structure interns :

We normally call the Interns Management Trainees at PHILIPS. Each of the trainee has a Manager and a Coach(note the coach is not the manager and non judgemental on the Trainee’s performance). The Intern/ Management Trainee reside in different departments reporting to a Manager from the department and a coach from a differnt team. The Intern does two-three rotations in different roles during her/his internship. The rewards and recognition of the Managers / Coaches are tied to a succesful completion of the internship.

On May 9, 2018, Bidur Dhaul commented on conflicts within the team :

Large organizations have personal / structural conflicts in built in them that often lead to these kind of situations.
Company culture / Values often comes to the rescue. Our Organization too has had similar challenges with teams / persons operating in Silos.
We introduced a new value “team up to excel” in PHILIPS some time back and had rewards and recognition to support this value to be adopted.
It took time but now we are reaping the benefits.

On May 9, 2018, Bidur Dhaul commented on Reducing the number of non-urgent patients in the Emergency Department :

I think there are two problems indicted here
1) The Non emergency patients in ED
2) Accompanying family members

I may have a solution to the 2nd part. Do you want to share a simple, digital and easy to understand status for the family members so that they have an update on the patient and can step out of the ER. You may also create a designated space for them to relax and not crowd the ER.

On May 9, 2018, Bidur Dhaul commented on Hiring for skills or organizational fit? :

Great Question.
I say you need to hire for both using a differently abled interviewers….Some times you need to compromise the Culture part when the technical skills are scarce.

Do not underestimate what a Professional Coach can do to convert an awkward Geek to a fully functional/ Organizational culture savvy player. Do consider a Coach.

On May 9, 2018, Bidur Dhaul commented on Hiring for skills or organizational fit? :

Great Question.
I say you need to hire for both using a differently abled interviewers….Some times you need to compromise the Culture part when the technical skills are scarce.

Do not underestimate what a Professional Coach can do to convert an awkward Geek to a fully functional/ Organizational culture savvy player. Do consider a Coach.

Hope this helps/ Bidur

On May 9, 2018, Bidur Dhaul commented on Blending cultures for excellence :

Hi ChalChisa,

75% of all M&A activities fail (ie destroy value for acquiring company). This seems like a fairly large number but it’s true. I have been in six acquisitions. Two from the wrong side and 4 from the right side. My take is as follows

1) Don’t be in a rush to absorb the acquired company in yours…you get the Culture Change management totally wrong. Be slow and deliberate in integration
2) Treat the acquired company as a hero. I am assuming this is not a distressed asset. The fact that they are acquired is a acknowledgement that these Guys have something to offer
3) Set up a team to identify low hanging fruits….and set rewards and recognition inclined to synergistic collaboration.

Hope this helps.
Bidur