Hopper: Using AI to Plan Your Next Vacation
Hopper's proprietary algorithms and data allows the company to increase engagement with customers and predict customer intent when booking travel.
Online Travel Agents
How Booking.com Became Hotels’ Biggest Enemy
With the recent growth of Booking.com far above the growth of the industry and commissions at a record-high level, the hotel industry is becoming concerned that the online travel agency will capture an ever-increasing share of the overall profit margin.
TripAdvisor – changing travel one review at a time.
How TripAdvisor turned the travel world upside down by using a digital platform to let travellers review all aspect of their trip.
The Battle to Book and Host Travelers Continues to be Changed by Digital Innovation
Digital disruption has had a huge impact on the hospitality industry. Companies like Airbnb and Priceline have done a great job of creating digital platforms and applying pressure to traditional hotels, but hotels are fighting back with consolidation and differentiation.