For years, Starbucks has been a lonely example of how a traditional brick-and-mortar retailer can leverage digital innovations, rather than fight them. The company introduced mobile payment systems in 2009 and wireless charging stations in 2015, far before the technologies were commonly used. 2017 is no different. Starbucks continues to bet big on digital by integrating the in-store and digital customer experience and it’s paying off.
Streaming video on-demand services may be claiming a new victim, and a massive one at that: the multi-billion-dollar National Football League.
Lynda Weinman, dubbed the Mother of the Internet, created Lynda.com as both a byproduct and a catalyst of the modern era of digital innovation and transformation. Technologies that made her business possible are the exact ones her company teaches to the world.