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Digital Innovation and Transformation

Digital Innovation and Transformation

MBA Student Perspectives

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CRM

Salesforce: democratizing AI for small businesses

Posted on April 21, 2020 by Miguel Dysenhaus

Salesforce is incorporating AI technology into their CRM to help customer make better and more informed business decisions.

Digital Solution for Integrating Payments and Point-of-sales Systems Targeting at SMEs

Posted on March 5, 2019 by Wendy Chiang

Industry Background and Transformation For small and medium enterprises owning physical shops, point-of-sales (POS) systems along with payment systems are crucial technologies that support the whole operations. Before the digitalized POS system emerged, most shops in the United States used […]

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