We are not a bank. Banks think in terms of the back office. We are at the front end of the relationship between the customer and our products and services. Are we a financial services company? Yes. Are we a payments company? Yes. Are we a marketplace and e-commerce company? Yes. But above all, we are a technology and a customer experience design company. – Mikhail Lomtadze, Kaspi.kz CEO and Co-founder.
Since first appearing on the e-commerce scene in 2005, this Swedish company has been exacerbating online shopping addictions and helping retailers combat #cartabandonment. With 60 million unique customers, flexible payment options, a vault of transaction data, and a new shiny banking license, Klarna has big plans on the horizon.
WeChat has pioneered the messaging-as-a-platform business model, generating massive revenue from its 600 million active users and capturing value across industries from banking to transportation. Where will it grow next?
The evolution of online and mobile banking has transformed an industry – and Chase has been at the forefront for some time. But with the rise of companies like Venmo, what’s next?
