Zoom adopted artificial intelligence at the core of its product. By optimizing connections, video compression, and audio transfer, Zoom guaranteed an improved video quality. AI was also used to develop additional features to augment the experience and the interaction with [...]
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Tomas Bresler
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While Tech Behemoths are under constant scrutiny for their data practices, there’s another industry which has been silently gathering gigabytes of customer behavior logs for years. Telecommunication companies, and in particular cellphone carriers, can easily monitor users’ activity 24/7 and [...]
During the covid pandemic of 2020 Mercadolibre came out as one of the biggest winners, experiencing growth of more than 100% in their volume of transactions and becoming the biggest company in all Latin America. But, how did this garage [...]
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Interesting post Marcos! I think that these type of innovations also raise significant ethical concerns, apart from the data privacy limitations you’ve mentioned. I feel that the healthcare sector is probably where we’ll see the most controversies about implementing technology in the near future.
Amazing post Steph! I agree that Spotify’s deep understanding of users has a huge potential beyond improving the app and providing a better user experience. I’m curious to see if Spotify leverages this data and loops their insights back to artists and producers to help them create better music.
Great post Vikram! It’s interesting how crucial OTA updates and data collection are for Tesla. I wonder how much do this OTA communications depend on having fast and robust connectivity available. This might be a potential limitation for expanding to other markets in the future.
Also, how do you think that 5G connectivity will change the industry?
Thanks for sharing Francisco. I am surprised that Nike has decided to launch 7 independent apps, instead of encapsulating the entire ecosystem in a master app. What are your thoughts about the tradeoff between complexity and targeting specific niches, given that mobile apps is not precisely the core business of Nike (or is it now?)
Great post! I’m curious about which type of clients does BCG Gamma usually attract. Is BCG being able to offer these services to their existing clients base, or is it targeting a new market? And I’m also wondering if companies which have tech at their core demand these services, or develop their own capabilities in-house.
Great post Cristina! It’s interesting (and kind of sad) of covid instantly interrupted the use of not only physical locations but also some platforms. I’m wondering how would growth have looked like for Quibi in a non-covid world. What do you think their advantages are vs on-demand videos on YouTube or Netflix?
Interesting post Kanako! I’m a great fan of Kickstarter, I enjoy checking the new gadgets being proposed, when I need a creativity boost. However, I’m curious about the effectiveness of the platform in the long term. I cannot think of any project (that I know) which was originated in Kickstarter and became commercial and well-known. I feel that after being something popular and new for a couple years, the platform is slowly stagnating.
Amazing post Stephane! To be honest, I hadn’t heard of Le Bon Coin before. It’s interesting how the platform became so entrenched in the French culture. Reading about the services it provides and the uses that people are giving to it, I don’t see why a similar service hasn’t tipped in other countries. I’m wondering if it would be possible for Le Bon Coin to expand to other geographies (under a different name probably!)
After having experienced the Hybrid Classrooms setup at HBS, I must admit that I’m impressed by how fast the school could readapt and instrument such a polished learning experience. Although I’m grateful for the opportunity of continuing having classes during the quarantine, I’m also concerned about how the introduction of high-end IT infrastructure as an indispensable requisite for effectively teaching classes might widen the education gap across students coming from different socioeconomic realities.
After reading a so inspirational success case, I wonder how many other Renatos and Victorias are out there, struggling to adapt their small businesses to a digital world. I think governments or NGOs should provide them with plug-and-play toolkits, mentoring and training in order to maximize their chances of surviving and staying profitable under the new rules of the game.
I had the opportunity to visit Instacart headquarters in San Francisco just a couple months before covid hit. I remember that back then, their two biggest challenges were related to accelerating adoption beyond their core demographics and streamlining the orders’ fulfillment. I wonder how their operations have evolved since then, and what their new challenges are!